Privacy Policy
Autospares UK respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and look after your personal data when you visit our website, contact us, make an enquiry or use our services.
1. Who We Are
Autospares UK is a car parts and accessories business based in Manchester.
Autospares UK
6 Kingsway, Levenshulme, Manchester M19 2DD
Phone: 01612 572579
Email: sales@autospares.co.uk
For the purpose of data protection law, Autospares UK is responsible for how your personal information is collected and used.
2. Information We May Collect
We may collect personal information when you contact us, use our website, submit an enquiry form, call us, email us or visit our shop.
This may include:
Your name
Phone number
Email address
Vehicle registration
Vehicle make and model
Details of the part, product or service you need
Photos or files you choose to upload
Messages or enquiry details
Information about your visit to our website, such as pages viewed and basic analytics data
We only collect information that is relevant to your enquiry, order or use of our website.
3. How We Use Your Information
We may use your personal information to:
Respond to your enquiry
Help identify the correct car parts or accessories for your vehicle
Provide quotes, availability checks or product advice
Arrange fitting for selected parts where applicable
Contact you about your order, enquiry or visit
Keep basic business and customer records
Improve our website, customer service and marketing
Comply with legal, accounting or regulatory obligations
4. Our Lawful Basis For Using Your Information
Under UK data protection law, we must have a lawful reason for using your personal information. Depending on the situation, we may rely on:
Contract: when we need your details to provide a quote, process an order, supply goods or arrange a service.
Legitimate interests: when we respond to enquiries, keep business records, improve our services, prevent misuse of our website or follow up on customer requests.
Legal obligation: when we need to keep certain records for tax, accounting or legal reasons.
Consent: where you have clearly agreed to something, such as receiving marketing emails. You can withdraw consent at any time.
5. Contact Forms And Enquiries
When you complete a contact form on our website, we use the information you provide to understand your request and respond to you.
If you provide vehicle details, such as a registration number, we may use this to help identify suitable parts or products for your vehicle. Please make sure the details you provide are accurate.
6. Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted service providers where needed to run our business, such as:
Website hosting providers
Email and IT service providers
Analytics providers
Payment or accounting providers
Parts suppliers, where required to check availability or source a product
Legal, regulatory or professional advisers, where necessary
We only share information where there is a valid reason to do so and only the information needed for that purpose.
7. How Long We Keep Your Information
We only keep your personal information for as long as needed.
Enquiry information is usually kept for as long as required to deal with your request and for a reasonable period afterwards in case of follow-up questions. Customer, order and transaction records may be kept for longer where required for accounting, tax, warranty or legal reasons.
When information is no longer needed, we will delete it securely or anonymise it where appropriate.
8. Cookies And Website Analytics
Our website may use cookies and similar technologies to help it work properly, improve performance and understand how visitors use the site.
Cookies are small files stored on your device. Some cookies may be essential for the website to function. Others, such as analytics or marketing cookies, should only be used where you have been given appropriate information and, where required, a choice to accept or reject them. The ICO states that visitors should be told when cookies are used and that non-essential cookies usually need user agreement.
You can usually manage or block cookies through your browser settings.
9. Marketing
We may contact you about relevant products or services if you have asked us to do so or where we are otherwise allowed by law.
You can ask us to stop sending marketing messages at any time by contacting us at sales@autospares.co.uk.
We will not sell your details to third parties for marketing.
10. Keeping Your Information Secure
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.
However, no website, email system or online transmission is completely secure. Please avoid sending sensitive information unless it is necessary for your enquiry.
11. Your Data Protection Rights
You have rights under data protection law. These may include the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to how we use your information in certain circumstances
Withdraw consent where we rely on consent
Ask for your information to be transferred where applicable
The ICO notes that privacy notices should tell people about their rights, including access, rectification, erasure, restriction, objection and data portability where relevant.
To exercise your rights, contact us using the details below.
12. Contact Us
For questions about this Privacy Policy or how we use your personal information, contact:
Autospares UK
6 Kingsway, Levenshulme, Manchester M19 2DD
Phone: 01612 572579
Email: sales@autospares.co.uk
13. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office, the UK regulator for data protection matters.
14. Updates To This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.